Privacy Policy

Privacy Policy
Effective Date: April 15, 2026

Vetta Solutions LLC ("Vetta", "we", "our", or "us") respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains what information we collect, how it is used, and how we protect it.

1. Information We Collect

We may collect the following information when users interact with our website, chatbot, or services:

• Name
• Email address
• Phone number
• Business information
• Chatbot or assessment responses
• Customer contact information uploaded by business users
• Device, browser, and usage data

Information is collected only when voluntarily provided or when interacting with our platform.

2. How Information Is Used

Information collected may be used to:

• Provide requested services
• Generate AI-powered insights
• Send appointment reminders or service updates
• Send review requests on behalf of businesses
• Communicate regarding inquiries
• Improve system functionality and performance
• Maintain security and prevent fraudulent activity

We do not sell personal information.

3. SMS Communications

If you provide your phone number and consent to receive SMS messages, we may send messages related to:

• Responses to inquiries
• Appointment reminders
• Service notifications
• Review requests
• Account-related updates
• Occasional service announcements or promotions (if consent is provided)

Message frequency may vary.

Message and data rates may apply.

Users may opt out at any time by replying STOP.

Users may reply HELP for assistance.

SMS consent is not shared with third parties for marketing purposes.

4. Review Campaign Data

Businesses using Vetta Solutions LLC services are responsible for ensuring that customer contact information was obtained with proper consent.

Vetta Solutions LLC processes contact information only as instructed by the business using the platform.

5. AI Processing

Information submitted through chatbot interactions or assessments may be processed by artificial intelligence systems to generate insights, summaries, or recommendations.

AI-generated outputs are intended to assist decision-making and may not be considered guaranteed outcomes.

6. Media Content Services

If participating in media or content services, video, photo, or branding content may be used for marketing purposes only with approval.

7. Data Storage and Security

Information may be stored using secure third-party service providers necessary to operate the platform.

We take reasonable administrative and technical measures to protect information.

No system can guarantee complete security, but we work to safeguard data responsibly.

8. Sharing of Information

We do not sell personal information.

Information may be shared with service providers required to operate our platform, including:

• hosting providers
• communication providers
• analytics providers
• AI processing providers

These providers are only permitted to use information as necessary to provide services.

9. Cookies and Tracking

Our website may use cookies or similar technologies to:

• improve user experience
• analyze website performance
• remember preferences

Users may adjust browser settings to manage cookies.

10. User Rights

Users may request:

• access to personal information
• corrections to inaccurate data
• deletion of data where applicable

Requests may be submitted using the contact information below.

11. Policy Updates

We may update this Privacy Policy from time to time.

Updates will be posted on this page with the revised effective date.

12. Contact Information

Vetta Solutions LLC
Email: vettasolutionsllc@gmail.com
Website: https://vettasolutionsllc.com